Frequently Asked Questions

Our tours are free, just bring your picture ID

We do accepts walk-ins, but recommend to email or call ahead

You may call or email to reach one of our team members

In person or through our on-line portal

Typically 1-3 business days

You are required to pay application fees, Security Deposit and Administration fee

Refer to your TAA lease contract, and community handbook and read carefully.

We recommend paying your monthly rent and other charges via our portal, but do accept checks or Money Orders

Via our resident portal www.lemontreaux.com

There are fees associated with paying with your credit card or bank account

Yes, Renters Insurance is mandatory

"Your monthly rent under the TAA Lease Contract does not include a charge for water and wastewater. Instead, you will be receiving a separate bill from us each month for such utilities."

You can set-up your electricity via our connect utitlities on-line with the City of Austin; 60-days after you move-in, you will receive a water allocation invoice from YES Energy.

Spectrum or AT&T

We do pay a referal bonus, please check with our leasing office on current rates

Guests are allowed

You will have to pay a new deposit, and admnistration fee

With management approval only

85% of your monthly rent and you are responsible to pay rent until the apartment is leased; you may pay an early termination fee, page 1 of your signed lease agreement, section " J".

Pool, Fitness Center, Clubroom/Gameroom, Business Center, and dog park

10AM-10PM Tuesdaythrough Sunday

yes, including covered parking

Our 3 and 4 bedrooms and some selected units

We love our pets

Deposit, Non-refundable Admin fee and $15 monthly pet rent

40 pounds, some breed restrictions

yes

Dishwasher, Stove, Refrigerator

No

6-month minimum

No

Yes, we will hold your packages for you

24 hours

Treadmill, Eliptical, row machine, weight machine and free weights

Quiet hours start at 10PM. There is a $100 fee and $100 deposit for using our Clubroom

3605 Steck Ave, off Mopac 1

Mesa drive

local transit bus

Anderson High School

Austin ISD

Great Northern Dog Park, about 1.1 miles.

Shoal Creek and Lady Bird Lake about 20 minutes via Mopac 1

At the Domain off Mopac 1, 10 minutes away, HEB on Far West, or Randell's Groceries on Mesa

Galaxy Café & Another Broken Egg Café

Once the previous resident is moved out, maintenance will make ready the apartment, including a final walk through with our maintenance and office team

24-hour maintenance onsite

You are required to submit all requests via a on-line work order, or you may email us via [email protected]

In order of priority assigned by the supervisor, emergency requests take preference

You are not required to be present,options are listed for access/entry notes within the work order in our resident portal

After hours, you are required to call a local locksmith at your expense

You may decorate the inside of your apartment, any special paint needs to be approved by management prior to painting; there might be a charge upon move out for repainting; you may not remove window coverings, or place tinfoil inside.