Reviews

  Write a Review

Le Montreaux A Concierge Community would love your feedback! Please take a moment to rate your apartment community and write a review.

Posted On: 12/23/2020

Has pros and cons

Pros: Beautiful grounds, and I love the maintenance folks. Cons: The same apartment as mine is leasing for *less than I signed up for 2 years ago. And my rent *increased when I renewed. We have far less amenities than before COVID. Residents should be rewarded for loyalty, not taken for granted. I won't be renewing again.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Anonymous, Thank you for posting, we would love to resolve your concerns, please contact our leasing office so we may be of assistance! Thank you!

Posted On: 12/15/2020

Was once nice.

In Short: Much less amenities but same amount of rent. The place is horribly maintained. They do outside stuff to make it look pretty, but fixtures, appliances, HVAC systems, plumbing, etc have all clearly not been maintained and are constantly breaking. I have lived here well over a year. It started out nice. They changed management and then later put in covid measure. Management is less responsive and seems to take less responsibility. Covid measures have shut down movie room, game room, office, bathrooms by pool, etc. The maintenance is terrible. I have been trying to get my heater fixed for over a year now. They come out and work on it and don't fix it. Within my year here I have put in well over a dozen maint. requests. Not for petty things (I change my own air filter), but for major leaks, hot water heater going out, dish washer going out, heater not working, Each one requires multiple call outs. They also tend to just walk in your house without knocking unless you are a real pain about it. The office used to be pleasant and easy to deal with. You just walk up and say what you need. After a change in management they have used covid to extremely limit access, getting packages is a pain, and they are not accessible at all. After losing many amenities and access to the office we haven't gotten any reduction in rent. We just get less for our rent than we were shown when rented the place. But it's Austin... everyone wants to live here so I guess we are lucky to have a place, just getting worse all the time.
By: Mark Denman     Verified Resident
Source: Property Site Read Property Manager's Response

Anonymous, Thank you for posting, we would love to resolve your concerns, please contact our leasing office so we may be of assistance! Thank you!

Posted On: 9/20/2019

Nice Place

This is a lovely place to live. Everyone is kind, the apartments are beautiful. The Laundry Room is great and affordable. The pool is awesome and always clean. My only two concerns are with the gate and the concierge service. The gate is hardly ever actually closed. And Concierge never lets you know that you have packages, which I find strange. But besides those, it's a wonderful community!
By: Centennial   
Source: Property Site Read Property Manager's Response

Anonymous, Thank you for posting, we would love to resolve your concerns, please contact our leasing office so we may be of assistance! Thank you!

Posted On: 6/19/2018

Maintenance

We had maintenance done on our door today. Maintenance was there with in a very short period of time and made the repair. This would be a 5
By: resident for many years     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for rating us, we really appreciate it!

Posted On: 2/15/2018

Happy Camper

Thank you to the lovely maintenance team for taking care of my patio gate repair. Very much appreciated!:) Office staff is sweet and always super optimistic!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for rating us, we really appreciate it!

Overall Rating

4 out of 5 stars

Ratings By Category

Value
2.5 out of 5 stars
Location
5 out of 5 stars
Parking
4 out of 5 stars
Amenities
3 out of 5 stars
Maintenance
4 out of 5 stars
Staff
3.5 out of 5 stars
Noise
4 out of 5 stars